Service Manager (Automotive)

Location: Austin, TX
Date Posted: 10-15-2018
Purcell Tire and Service Center has an immediate Retail Service Manager opening in our Austin, TX location!

We offer a highly competitive wage along with our premium benefits package including medical, dental, vision, short term disability, life insurance, flexible spending account, and 401k with company match to all full time employees!

Retail Service Manager supervises and coordinates the activities of auto technicians and general service technicians  
Ø Manage workflow of service department
Ø Assure each customer’s original concerns are addressed in the technician’s inspection and findings
Ø Prepare service estimates and maintain customer trust by explaining those estimates, repairs needed, other recommendations, and completion times
Ø Resolve customer concerns or complaints as they arise
Ø Foster a good working relationship with parts vendors
Ø Maintain inventory for back shop supplies
Ø Train service personnel
Ø Embrace Purcell’s culture of safety and perform all jobs in a safe manner
Ø Protect company assets
Ø May serve as assistant manager (store specific)
Ø Regular attendance in accordance with assigned schedule
Ø Ability to perform physical requirements as listed in job description
Other essential and non-essential duties, as assigned by management

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